BC796D powers up in mute mode


Tim L
 

I have two BC796D's that have developed a issue where they now power up in mute mode. I have to hold mute for a few seconds after powering on the scanner to un-mute it. has anyone seen this and know how to resolve it


Don
 

Hi Tim,

If you use a computer to program them you might try downloading the current download you have after first checking to see if MUTE is activated.

Don

On 16-Nov-21 10:15, Tim L wrote:
I have two BC796D's that have developed a issue where they now power up in mute mode. I have to hold mute for a few seconds after powering on the scanner to un-mute it. has anyone seen this and know how to resolve it
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Tim L
 

Hi Don,
I have the original uniden software and proscan software. I have done a factory reset (2,9,Hold Power on) and then tried to upload the program from uniden software and after i turn off the radio and back on it goes back into mute mode. the mute goes off if i hit the mute button. the weird thing is i bought my second 796 this summer and i did not have the mute issue until i started using the software. now it always powers on in mute mode just like my first 796. any other thoughts? 


R. Keske
 

It looks to be pointing to the software, look it over real good and find what's holding the mute mode on.


Joe M.
 

Try turning the mute off, then read the scanner, then write back and see what happens. It could be a part of the RAM in the scanner going bad. That unit is only what? 20 years old?

Joe M.

On 11/18/2021 4:58 PM, Tim L wrote:
Hi Don,
I have the original uniden software and proscan software. I have done a
factory reset (2,9,Hold Power on) and then tried to upload the program
from uniden software and after i turn off the radio and back on it goes
back into mute mode. the mute goes off if i hit the mute button. the
weird thing is i bought my second 796 this summer and i did not have the
mute issue until i started using the software. now it always powers on
in mute mode just like my first 796. any other thoughts?


Rick NK7I
 

Turn the scanner on
Press mute to unmute if needed

READ from the scanner into Sentinel OVERWRITING your existing file/s.

Put that into your other scanner and test.  The mute on power up should now be gone.  It is clearly a programming issue.

Good luck,
Rick NK7I

On 11/18/2021 1:58 PM, Tim L wrote:
Hi Don,
I have the original uniden software and proscan software. I have done a factory reset (2,9,Hold Power on) and then tried to upload the program from uniden software and after i turn off the radio and back on it goes back into mute mode. the mute goes off if i hit the mute button. the weird thing is i bought my second 796 this summer and i did not have the mute issue until i started using the software. now it always powers on in mute mode just like my first 796. any other thoughts? 


Tim L
 

Sentinel doesn't work on a bc796D but i have tried that using both uniden & proscan software





From: main@Uniden.groups.io <main@Uniden.groups.io> on behalf of Rick NK7I <Rick.NK7I@...>
Sent: Thursday, November 18, 2021 8:24 PM
To: main@Uniden.groups.io <main@Uniden.groups.io>
Subject: Re: [Uniden] BC796D powers up in mute mode
 

Turn the scanner on
Press mute to unmute if needed

READ from the scanner into Sentinel OVERWRITING your existing file/s.

Put that into your other scanner and test.  The mute on power up should now be gone.  It is clearly a programming issue.

Good luck,
Rick NK7I

On 11/18/2021 1:58 PM, Tim L wrote:
Hi Don,
I have the original uniden software and proscan software. I have done a factory reset (2,9,Hold Power on) and then tried to upload the program from uniden software and after i turn off the radio and back on it goes back into mute mode. the mute goes off if i hit the mute button. the weird thing is i bought my second 796 this summer and i did not have the mute issue until i started using the software. now it always powers on in mute mode just like my first 796. any other thoughts? 


Don
 

*Hi Tim,**
**
**I was going to recommend ProScan - that is what I use.

I saw in your other post that you circled Mute. I would set it to OFF and see what happens.**
**
**Also as someone else mentioned something could be going south in memory. **
**
**Cheers,**
**
**Don*

On 18-Nov-21 15:58, Tim L wrote:
Hi Don,
I have the original uniden software and proscan software. I have done a factory reset (2,9,Hold Power on) and then tried to upload the program from uniden software and after i turn off the radio and back on it goes back into mute mode. the mute goes off if i hit the mute button. the weird thing is i bought my second 796 this summer and i did not have the mute issue until i started using the software. now it always powers on in mute mode just like my first 796. any other thoughts?
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