Repairs


harvey morse
 

I have an SDS-100 that is not working properly. I sent it in to Uniden over two months ago. Each time I call to check on the status I receive the same response: i.e. “We will get to it as soon as we can”. Frankly, two months seems excessive. Does anyone have any suggestions?

 

Harvey

K1DJG


Craig Scott
 

Hang in there.  Yeah, it sucks to be without, but we (an AV Co.) are having the same issues with pro cameras, projectors, microphones, etc., getting repaired, due to COVID.  Big names too like Sony, Panasonic and Shure.  All backed up.  Some repairs are even been completed in technicians homes!  I have sent in a couple of 780's and 785's to Uniden a few years ago.  Think I never waited more than a month to get it back.  New reality.
Craig
Watervliet NY

On Friday, May 21, 2021, 3:17:30 PM EDT, harvey morse <harvey@...> wrote:


I have an SDS-100 that is not working properly. I sent it in to Uniden over two months ago. Each time I call to check on the status I receive the same response: i.e. “We will get to it as soon as we can”. Frankly, two months seems excessive. Does anyone have any suggestions?

 

Harvey

K1DJG


Joe M.
 

Well, you could have them send it back, get the parts, and fix it yourself. Of course if they are having trouble getting the parts, I'm not sure how soon it might be until you get them.

COVID has everything backing up. People don't want to work because they are currently making as much or more sitting at home. I know several who are making almost double what they normally would, and they don't have to spend money on fuel, or wear-and-tear on the car, and all that time wasted actually working. It's like a country-wide vacation.

I was talking to a guy who has a used car lot. He can't even get cars to sell. Nobody is trading them in and the auction houses are not running much.

Don't worry. Things will return to normal when the government cheese runs out. Hopefully that will be sooner rather than later.

Joe M.

On 5/21/2021 3:17 PM, harvey morse wrote:
I have an SDS-100 that is not working properly. I sent it in to Uniden
over two months ago. Each time I call to check on the status I receive
the same response: i.e. “We will get to it as soon as we can”. Frankly,
two months seems excessive. Does anyone have any suggestions?

Harvey

K1DJG


doug fick
 

I got you beat...Icom service..75 days and counting


On Fri, May 21, 2021 at 12:17 PM, harvey morse
<harvey@...> wrote:

I have an SDS-100 that is not working properly. I sent it in to Uniden over two months ago. Each time I call to check on the status I receive the same response: i.e. “We will get to it as soon as we can”. Frankly, two months seems excessive. Does anyone have any suggestions?

 

Harvey

K1DJG


Tim L
 

Good answer Joe. Let's hope it runs out soon



Sent from my T-Mobile 4G LTE Device


-------- Original message --------
From: "Joe M." <mch@...>
Date: 05/21/2021 4:45 PM (GMT-05:00)
To: main@Uniden.groups.io
Subject: Re: [Uniden] Repairs

Well, you could have them send it back, get the parts, and fix it
yourself. Of course if they are having trouble getting the parts, I'm
not sure how soon it might be until you get them.

COVID has everything backing up. People don't want to work because they
are currently making as much or more sitting at home. I know several who
are making almost double what they normally would, and they don't have
to spend money on fuel, or wear-and-tear on the car, and all that time
wasted actually working. It's like a country-wide vacation.

I was talking to a guy who has a used car lot. He can't even get cars to
sell. Nobody is trading them in and the auction houses are not running much.

Don't worry. Things will return to normal when the government cheese
runs out. Hopefully that will be sooner rather than later.

Joe M.

On 5/21/2021 3:17 PM, harvey morse wrote:
> I have an SDS-100 that is not working properly. I sent it in to Uniden
> over two months ago. Each time I call to check on the status I receive
> the same response: i.e. “We will get to it as soon as we can”. Frankly,
> two months seems excessive. Does anyone have any suggestions?
>
> Harvey
>
> K1DJG
>
>






Bernard Skoch
 

It’s not as though it’s a contest, but I’ll match your 75 days and raise you a few—months.

Warranty repair of a Yaesu MD-100 microphone: Eight months and counting.

I get it, things are complicated by Covid, but they might at least respond to my emails requesting status.

On May 21, 2021, at 15:45, doug fick <dfick@...> wrote:

I got you beat...Icom service..75 days and counting


On Fri, May 21, 2021 at 12:17 PM, harvey morse
<harvey@...> wrote:

I have an SDS-100 that is not working properly. I sent it in to Uniden over two months ago. Each time I call to check on the status I receive the same response: i.e. “We will get to it as soon as we can”. Frankly, two months seems excessive. Does anyone have any suggestions?

 

Harvey

K1DJG


harvey morse
 

I agree. If they communicated it would be good customer PR. They never even acknowledged receipt.  Since it’s been there my warranty has expired, but I don’t anticipate that to be an issue. 

Harvey E. Morse - BAI, CII, CMI

Sent from my cellphone. Please excuse typos or voice dictation errors. 

CONFIDENTIAL, PRIVATE & PRIVILEGED:
DO NOT REPRODUCE OR FORWARD WITHOUT ADVANCE WRITTEN PERMISSION 







On May 22, 2021, at 10:24 AM, Bernard Skoch via groups.io <k5xs@...> wrote:


It’s not as though it’s a contest, but I’ll match your 75 days and raise you a few—months.

Warranty repair of a Yaesu MD-100 microphone: Eight months and counting.

I get it, things are complicated by Covid, but they might at least respond to my emails requesting status.

On May 21, 2021, at 15:45, doug fick <dfick@...> wrote:

I got you beat...Icom service..75 days and counting


On Fri, May 21, 2021 at 12:17 PM, harvey morse
<harvey@...> wrote:

I have an SDS-100 that is not working properly. I sent it in to Uniden over two months ago. Each time I call to check on the status I receive the same response: i.e. “We will get to it as soon as we can”. Frankly, two months seems excessive. Does anyone have any suggestions?

 

Harvey

K1DJG


Judy Olson
 

There is hope, people! I got my HomePatrol back today. It was shipped to Uniden April 1st. Can't say I'm complaining. I was expecting much longer. Best of luck to the rest of you.


doug fick
 

I agree. To be fair Icom told me about chip shortage half staff and so on and running way behind. I also work for a new car dealer with multi lines and yes this is a real problem. Don't even get me started about the video card shortage.

On Saturday, May 22, 2021, 9:03:16 AM PDT, harvey morse <harvey@...> wrote:


I agree. If they communicated it would be good customer PR. They never even acknowledged receipt.  Since it’s been there my warranty has expired, but I don’t anticipate that to be an issue. 

Harvey E. Morse - BAI, CII, CMI

Sent from my cellphone. Please excuse typos or voice dictation errors. 

CONFIDENTIAL, PRIVATE & PRIVILEGED:
DO NOT REPRODUCE OR FORWARD WITHOUT ADVANCE WRITTEN PERMISSION 







On May 22, 2021, at 10:24 AM, Bernard Skoch via groups.io <k5xs@...> wrote:


It’s not as though it’s a contest, but I’ll match your 75 days and raise you a few—months.

Warranty repair of a Yaesu MD-100 microphone: Eight months and counting.

I get it, things are complicated by Covid, but they might at least respond to my emails requesting status.

On May 21, 2021, at 15:45, doug fick <dfick@...> wrote:

I got you beat...Icom service..75 days and counting


On Fri, May 21, 2021 at 12:17 PM, harvey morse
<harvey@...> wrote:

I have an SDS-100 that is not working properly. I sent it in to Uniden over two months ago. Each time I call to check on the status I receive the same response: i.e. “We will get to it as soon as we can”. Frankly, two months seems excessive. Does anyone have any suggestions?

 

Harvey

K1DJG


Gary Saffer
 

I read that Ford has closed two assembly lines and laid off over a 1,000 workers. That's for the F150, which is probably their most popular model. The problem is that they can't get enough chips for the various computers that are used in modern vehicles.

It's going to be months, maybe even the end of the year, before the supply chain straightens out.

It's effecting EVERYTHING imported into this country.

On 5/23/2021 9:51, doug fick wrote:
I agree. To be fair Icom told me about chip shortage half staff and so on and running way behind. I also work for a new car dealer with multi lines and yes this is a real problem. Don't even get me started about the video card shortage.
On Saturday, May 22, 2021, 9:03:16 AM PDT, harvey morse <harvey@...> wrote:
I agree. If they communicated it would be good customer PR. They never even acknowledged receipt.  Since it’s been there my warranty has expired, but I don’t anticipate that to be an issue.
Harvey E. Morse - BAI, CII, CMI
Sent from my cellphone. Please excuse typos or voice dictation errors.
CONFIDENTIAL, PRIVATE & PRIVILEGED:DO NOT REPRODUCE OR FORWARD WITHOUT ADVANCE WRITTEN PERMISSION
On May 22, 2021, at 10:24 AM, Bernard Skoch via groups.io <k5xs@...> wrote:
It’s not as though it’s a contest, but I’ll match your 75 days and raise you a few—months.
Warranty repair of a Yaesu MD-100 microphone: Eight months and counting.
I get it, things are complicated by Covid, but they might at least respond to my emails requesting status.
On May 21, 2021, at 15:45, doug fick <dfick@...> wrote:
I got you beat...Icom service..75 days and counting
Sent from AT&T Yahoo Mail on Android
On Fri, May 21, 2021 at 12:17 PM, harvey morse<harvey@...> wrote:#yiv7656146774 #yiv7656146774 -- filtered {}#yiv7656146774 filtered {}#yiv7656146774 filtered {}#yiv7656146774 filtered {}#yiv7656146774 p.yiv7656146774MsoNormal, #yiv7656146774 li.yiv7656146774MsoNormal, #yiv7656146774 div.yiv7656146774MsoNormal {margin:0in;font-size:11.0pt;font-family:sans-serif;}#yiv7656146774 span.yiv7656146774EmailStyle18 {font-family:serif;color:windowtext;font-weight:normal;font-style:normal;}#yiv7656146774 .yiv7656146774MsoChpDefault {font-size:10.0pt;}#yiv7656146774 filtered {}#yiv7656146774 div.yiv7656146774WordSection1 {}#yiv7656146774
I have an SDS-100 that is not working properly. I sent it in to Uniden over two months ago. Each time I call to check on the status I receive the same response: i.e. “We will get to it as soon as we can”. Frankly, two months seems excessive. Does anyone have any suggestions?
Harvey
K1DJG


Bernard Skoch
 

Impact so far: $110 billion


Guessing Uniden might be caught up in it as well for manufacturing and service.






-----Original Message-----
From: Gary Saffer <ghs159@...>
To: main@Uniden.groups.io
Sent: Sun, May 23, 2021 10:59 am
Subject: Re: [Uniden] Repairs

I read that Ford has closed two assembly lines and laid off over a 1,000
workers. That's for the F150, which is probably their most popular
model. The problem is that they can't get enough chips for the various
computers that are used in modern vehicles.

It's going to be months, maybe even the end of the year, before the
supply chain straightens out.

It's effecting EVERYTHING imported into this country.

On 5/23/2021 9:51, doug fick wrote:
>  I agree. To be fair Icom told me about chip shortage half staff and so on and running way behind. I also work for a new car dealer with multi lines and yes this is a real problem. Don't even get me started about the video card shortage.
>
>      On Saturday, May 22, 2021, 9:03:16 AM PDT, harvey morse <harvey@...> wrote:

>  I agree. If they communicated it would be good customer PR. They never even acknowledged receipt.  Since it’s been there my warranty has expired, but I don’t anticipate that to be an issue.
>
> Harvey E. Morse - BAI, CII, CMI
> Sent from my cellphone. Please excuse typos or voice dictation errors.
> CONFIDENTIAL, PRIVATE & PRIVILEGED:DO NOT REPRODUCE OR FORWARD WITHOUT ADVANCE WRITTEN PERMISSION
>
>
>
>
>
>
> On May 22, 2021, at 10:24 AM, Bernard Skoch via groups.io <k5xs=aol.com@groups.io> wrote:
>
> It’s not as though it’s a contest, but I’ll match your 75 days and raise you a few—months.
> Warranty repair of a Yaesu MD-100 microphone: Eight months and counting.
> I get it, things are complicated by Covid, but they might at least respond to my emails requesting status.
>
> On May 21, 2021, at 15:45, doug fick <dfick@...> wrote:
>
>
>
> I got you beat...Icom service..75 days and counting
>
> Sent from AT&T Yahoo Mail on Android
>
> On Fri, May 21, 2021 at 12:17 PM, harvey morse<harvey@...> wrote:#yiv7656146774 #yiv7656146774 -- filtered {}#yiv7656146774 filtered {}#yiv7656146774 filtered {}#yiv7656146774 filtered {}#yiv7656146774 p.yiv7656146774MsoNormal, #yiv7656146774 li.yiv7656146774MsoNormal, #yiv7656146774 div.yiv7656146774MsoNormal {margin:0in;font-size:11.0pt;font-family:sans-serif;}#yiv7656146774 span.yiv7656146774EmailStyle18 {font-family:serif;color:windowtext;font-weight:normal;font-style:normal;}#yiv7656146774 .yiv7656146774MsoChpDefault {font-size:10.0pt;}#yiv7656146774 filtered {}#yiv7656146774 div.yiv7656146774WordSection1 {}#yiv7656146774
> I have an SDS-100 that is not working properly. I sent it in to Uniden over two months ago. Each time I call to check on the status I receive the same response: i.e. “We will get to it as soon as we can”. Frankly, two months seems excessive. Does anyone have any suggestions?
>

>
> Harvey
>
> K1DJG
>
>
>
>
>
>
>
>
>







Manlius
 

About 10 months or longer ago, didn’t I hear about some chip manufacturer building a new facility in the southwest or something?  I’ll bet that deal flew the coop with Keystone. 


Jim Myers
 

The TSMC plant in Phoenix is scheduled to begin bulk chip production in 2024.

On Mon, May 24, 2021 at 5:13 AM Manlius via groups.io <bhakken=mac.com@groups.io> wrote:
About 10 months or longer ago, didn’t I hear about some chip manufacturer building a new facility in the southwest or something?  I’ll bet that deal flew the coop with Keystone.