I have tried clearing the data in both the laptop and the radio. The radio doesn't seem to want to acknowledge it, the laptop does. Andrew, Morecambe

I have tried that a lot, the programming can't find the card, which makes me think the cable is at fault Andrew, Morecambe

I've loaded photos onto it, the card isn't faulty Andrew, Morecambe

I have tried FAT and exFAT, still nothing. The micro is registering in my laptop, but it's not finding it when it's in the radio Andrew, Morecambe

That one isn't working. Andrew, Morecambe

I have a cable for my 3500 (?396) I haven't tried it. Andrew, Morecambe

Thank you for that, I'll try it in the morning. I've been on here all day and my eyes hurt. I'm in the UK, 5 hours ahead of EST, 8 ahead of Pacific Andrew, Morecambe

It was what was recommended. I had an issue before, contacted Avera who deal with Uniden here, it's what they sent. It's the only option on what they sent. Andrew, Morecambe

It says exFAT, |'m using the recommended formatter by Uniden / Avera. They sent it to me. This is not the card I'm using, I formatted a spare. The USB cable isn't registering on my device manager. I d

I live in the UK. I'll need to find an address close to here. My laptop doesn't acknowledge my programming cable being plugged in.

Again, yes

I have tried clearing tbe card in my laptop and in the radio, it wofks in the laptop. I've already said the card has been formatted, reloaded, the radio reset etc. I did notice last night when I plug

Looking at the device manager, it doesn't pick up on my cable being plugged in... Andrew, Morecambe

Yes to the first, it lets me select a profile.. I'll try deleting both and see what happens

I know, I have done both. I have tried the clear user with the card both in the radio and in my laptop using Sentinel. It knows I have two profiles in the programming

I have cleared the user data lots of times, it still comes up. I have changed cards, formatted them, reloaded the database which it says has done, it still does the intro screen then beeps telling me

How do I unlock it? I can't get passed the opening screen then the clear user data message appears. I emailed Uniden, earlier, whoever replied said they didn't know what to do either. I got this Dear

I finally got a new SD card, still no joy. Resets don't work, Firmware updates don't work, Clear User Data doesn't work either. The card like others has been formatted first then updated. I'm really g

I didn't realise there was an issue with the class of micro sd. I have ordered one earlier that is a 4. Thanks for the tip Andrew, Morecambe

I've tried 2. I'll get another and see what happens. I have a fear of damaging that little catch thing that holds the card in, with the number of times I've taken cards in and out